Terms of service

Terms of Service

These Terms of Service govern access to and use of littlesleepiesax.shop, including purchases made through the website.

Throughout these Terms, “we”, “us”, and “our” refer to littlesleepiesax.shop in its capacity as the operator of this online store.

By accessing the website or purchasing from us, you agree to these Terms of Service, subject always to rights that cannot lawfully be excluded.

1. Australian Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, remedy, liability, or protection under Australian Consumer Law or other applicable legislation where doing so would be unlawful.

Australian businesses and overseas businesses selling to Australian consumers must comply with applicable Australian Consumer Law requirements.

2. Online Store Use

You may use littlesleepiesax.shop only for lawful purposes.

You must not use the website:

• fraudulently;
• to impersonate another person;
• to submit false payment details;
• to distribute malicious software;
• to interfere with website security;
• to scrape or access systems unlawfully;
• to violate intellectual property rights;
• to engage in unlawful commercial activity; or
• in any manner prohibited by applicable law.

3. Eligibility

By placing an order, you represent that you have legal capacity to enter into the transaction or that the transaction is being made with appropriate authorisation from a parent, guardian, or authorised person where required.

4. Product Information

We make reasonable efforts to display products and product information accurately.

Product photographs are provided for reference.

Actual colour or appearance may vary because of screen settings, lighting, manufacturing variations, or other technical factors.

We may correct genuine errors in product descriptions or other website information.

Nothing in this section permits us to provide misleading product information or remove statutory consumer rights.

5. Prices

Prices displayed through littlesleepiesax.shop may change from time to time.

The price applicable to an accepted order will generally be the price presented during checkout, subject to correction of obvious errors and applicable consumer law.

Any taxes or other charges applicable to an order will be displayed or handled as required.

6. Orders

Submitting an order constitutes an offer to purchase the selected products.

We may review an order for:

• payment authorisation;
• product availability;
• order accuracy;
• delivery feasibility;
• suspected fraud;
• security concerns; or
• obvious pricing or technical errors.

We reserve the right to refuse or cancel an order where reasonably necessary and lawful.

If we cancel an order after collecting payment and no goods are supplied, the relevant payment will be refunded.

7. Payment

Customers must provide accurate payment and billing information.

Payment is subject to authorisation by the relevant payment provider.

We may use third-party payment processors, and their separate terms may apply to their payment-processing services.

8. Shipping and Delivery

littlesleepiesax.shop provides free standard shipping on all orders.

Orders are generally processed within 1–3 business days.
Estimated transit time is 6–9 business days after shipment.
Estimated total delivery time is 7–12 business days.

Shipping estimates may be affected by carrier operations, weather events, transportation interruptions, public holidays, customs procedures where applicable, incorrect address information, or circumstances beyond our reasonable control.

Our Shipping Policy provides additional information.

9. Risk and Delivery

Customers are responsible for providing complete and accurate delivery information.

Where a delivery problem occurs, customers should contact us promptly at:

info@littlesleepiesax.shop

Any allocation of risk under these Terms is subject to applicable law and does not override mandatory consumer rights.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy together with applicable law.

Our voluntary return conditions operate in addition to Australian Consumer Law.

We do not rely on these Terms to refuse a remedy that a consumer is legally entitled to receive.

The ACCC confirms that businesses cannot use store terms to remove consumer rights to appropriate remedies for faulty goods.

11. Consumer Guarantees

Products supplied to consumers may be subject to statutory consumer guarantees.

Where those guarantees are not met, the remedy will depend on the circumstances and seriousness of the problem.

For a major problem with goods, consumers may be entitled to choose between a refund and replacement.

12. Promotions and Discounts

Discount codes, promotions, and special offers may be subject to specific conditions disclosed with the promotion.

Unless expressly stated otherwise, promotional offers:

• have no cash value;
• may be limited in duration;
• may not be combinable;
• may apply only to eligible products; and
• may be withdrawn before an order is placed where lawful.

Promotional terms do not remove mandatory consumer protections.

13. Intellectual Property

Unless otherwise indicated, content made available through littlesleepiesax.shop, including website text, graphics, layout, branding, and original website materials, may be protected by intellectual property laws.

You may use website content for ordinary personal shopping purposes.

You may not reproduce, distribute, modify, commercially exploit, or republish protected website content without appropriate permission except where allowed by law.

14. Customer Submissions

If customers voluntarily submit reviews, comments, suggestions, feedback, or other content, they must ensure that the content:

• is lawful;
• is not fraudulent;
• does not infringe third-party rights;
• does not contain malicious software;
• is not defamatory or threatening; and
• is not deliberately misleading.

We may moderate or remove content where reasonably necessary.

15. Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics services, and other technology providers.

Independent third-party services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites that customers choose to visit, except to the extent liability cannot lawfully be excluded.

16. Website Availability

We aim to keep littlesleepiesax.shop reasonably available, but continuous or error-free website access cannot be guaranteed.

Maintenance, security incidents, hosting interruptions, network failures, upgrades, or events outside our control may temporarily affect availability.

17. Errors and Corrections

Website content may occasionally contain typographical, technical, or administrative errors.

Where lawful, we may correct genuine errors.

Corrections will not be used to avoid existing statutory obligations or mislead customers regarding confirmed transactions.

18. Privacy

Use of personal information is governed by our Privacy Policy.

By providing personal information, customers acknowledge that information may be processed as reasonably necessary to operate the store, fulfil orders, provide customer service, prevent fraud, and comply with applicable law.

19. Marketing

We may send promotional communications where permitted by applicable law.

Recipients may unsubscribe using the method included in qualifying marketing communications.

Australian commercial electronic-message rules include consent, identification, and unsubscribe requirements.

20. Disclaimer

To the maximum extent permitted by law, information on littlesleepiesax.shop is provided for general shopping and informational purposes.

We do not make additional guarantees beyond those expressly stated in these Terms, our applicable policies, product information, or those imposed by law.

Nothing in this section excludes any statutory guarantee that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, littlesleepiesax.shop will not be responsible for indirect or consequential loss arising solely from circumstances for which liability may lawfully be excluded.

However, no limitation in these Terms applies where exclusion or limitation would contravene Australian Consumer Law or other applicable legislation.

22. Indemnity

To the extent permitted by law, users may be responsible for loss resulting directly from their unlawful misuse of the website or deliberate violation of these Terms.

This provision will not impose liability where doing so would be unlawful, unfair, or inconsistent with mandatory consumer protections.

Australian law prohibits unfair terms in relevant standard-form consumer and small-business contracts.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will be interpreted or severed to the minimum extent necessary, and the remaining provisions will continue to operate where legally possible.

24. No Waiver

Failure to immediately enforce a contractual right does not necessarily waive that right.

25. Termination

We may restrict or terminate access to the website where a user engages in fraud, unlawful activity, security abuse, or material misuse of our services.

Termination will not affect rights or obligations that arose before termination.

26. Governing Law

These Terms are governed by applicable Commonwealth Australian law and the laws of the Australian State or Territory properly applicable to the relevant transaction.

Nothing in this clause prevents a consumer from relying on mandatory rights or jurisdictional protections available under applicable law.

27. Changes to the Terms

We may update these Terms periodically.

Changes will be published on littlesleepiesax.shop.

Changes will generally apply prospectively and will not be used to retrospectively remove rights already accrued under an existing transaction where doing so would be unlawful.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Legal Notice, and any terms expressly presented during checkout, constitute the applicable store terms concerning use of the website and purchases from littlesleepiesax.shop.

29. Contact Information

Questions about these Terms may be sent to:

littlesleepiesax.shop
Email: info@littlesleepiesax.shop